Wouldn’t you like to know what to do if your toilet is not flushing properly? You could save yourself a tidy sum of money if you knew how to solve the occasional problem of a toilet not flushing as it should, or when it won’t empty when flushed.

Over centuries, toilet designs have changed radically. Unfortunately, despite the many years of engineering progress, no one has been able to come up with a toilet that never has a flushing problem. But there is some good news! 

You can correct your toilet’s flushing problem quickly. Once you can determine the reason why your toilet won’t flush, you are halfway towards fixing the problem. But how can you tell what the problem is?

That’s why we’re here. In this post, we’ll be discussing the problems of toilets that won’t flush. We’ll also look at how you can fix the problem without having to spend money on a plumber’s services. 

Common Reasons Why Your Toilet Won’t Flush and How to Remedy Them.

There are various reasons why your toilet isn’t flushing properly. They include:

1. Your Toilet is Clogged

One of the most common reasons why the toilet in a home won’t flush properly is because the toilet is clogged. A toilet gets clogged often when too much toilet paper (or items that should not be in a toilet), gets flushed down it. 

Items like paper towels, balls of hair, nappy liners, feminine hygiene products, dryer sheets, cotton swabs, and so-called flushable wipes are things that should not go down a toilet. Some toilet paper brands that have superior strength can also cause toilet blockages.

So how can you tell that your toilet is blocked?

You can identify a clogged toilet this way: when you flush, water enters the toilet bowl, and the water level rises. The time it takes for the water level to drop tells you the extent of the clog. So you should wait for a few minutes to see how long it takes for the water level to fall. 

If it drops quickly, you can tell that the clog is only partial. The clog is more severe if it takes a longer time for the water level to drop after you flush. 

So how do you unblock a blocked toilet?

The first thing to do is to wait till the water level reduces. This is so that you can have some more room to work on the clog without causing a mess on your toilet floor. It also saves you from having to bail water out of the toilet bowl.

You can try any of these different methods to try and unclog your toilet:

You can use a toilet plunger 

There are two types of plungers. The first style is a sink plunger. These have rubber cups shaped like a small toilet bowl. Most times, the rubber cups are red in colour. These aren’t the types you use for your toilet.

The second type of plunger is the toilet plunger. This type of plunger has cups with a bell-shaped appearance. These cups are often black in colour. To use it for unclogging your toilet, insert the plunger into your toilet. Tilt it a little to allow water inside the cup. This creates suction. 

With short, quick plunging strokes, suction the materials clogging your toilet out of it. Ensure that while making your suctions, you do not allow air to enter the cup. This will break the suction and defeat your aim.

why toilet won't flush

You can use a toilet auger 

A toilet auger is a tool similar to a plumbing snake. This tool is designed to prevent inadvertent damage to the toilet. All you have to do is insert the end of the auger into the toilet’s drain hole and move it around. It will take hold of the debris clogging your toilet. 

what to do when your toilet won't flush

You can use warm water

If you do not have a toilet plunger or auger, don’t worry. There’s a manual method that will work just as well. It’s called a manual flush. 

What you have to do is fill up a rubbish bin  or other vessel with a few litres of warm water. Pour the water quickly into the toilet bowl and wait for about 10 minutes. This should allow the clog to slip through the pipe. 

If there are no results, you could add a little liquid dish detergent. Then wait for another 20 or 30 minutes to see if the detergent will provide enough lubrication to let the clog slip through the pipe.

2. When the Problem is With the Outlet Valve 

Another reason your toilet isn’t flushing properly may be an issue with your toilet outlet valve or washer . When you remove the toilet’s tank lid, you will see an apparatus called the outlet valve .

The flush buttons move the outlet valve which in turn allows water to empty out of the toilet tank and into the bowl to flush away the contents.  If the valve gets stuck or the washer deteriorates, the water will not empty from the tank correctly and your toilet will not flush properly.

It is possible to carefully remove the outlet valve to check for signs of deterioration or reasons for it to be stuck. If it’s stuck, you can grease the outlet valve with some lubricant spray and then reinstall it. If the valve is beyond repair, you can buy a replacement at a hardware store. If the rubber washer looks bubbled or perished, this can also be replaced.

3. Low Water Tank Level

Another reason why your toilet isn’t flushing is because the water in the toilet tank is too low. Most toilets need to empty at least 80% of the tank’s total capacity to ensure a proper flush. If the tank’s water level is low, the toilet will only flush partially. And if it’s completely empty, the toilet won’t flush at all.

How do you remedy this situation? You can do any of the following:

Check the toilet’s water isolation valve

If it is turned off, turn it on and wait till the water refills to the correct level. Then flush the toilet to ensure that it’s flushing properly again.

4. Clogged Rim Holes 

The rim holes are the holes that let water into the toilet bowl from the tank. They can get clogged with mineral deposits if the water contains high concentrations of calcium, lime, or other minerals. 

This issue is rare, but you can check your toilet’s rim holes to see if they are blocked. Use a piece of wire. Insert it into each hole. This act may dislodge the blockage and resolve the issue. You can also add some vinegar to the toilet tank or clean the holes with a toilet cleaner made specifically to remove mineral deposits.

What To Do When Your Toilet Still Won't Flush

There is a time to call in a plumber to handle your toilet that won’t flush. If you don’t understand how to go about these DIY methods of unclogging your toilet, then you need the help of a professional. You also need a professional if you have applied all the methods discussed above, and the toilet still won’t flush. 

At this point, a licensed plumber who has the expertise to fix the issue is what you desperately need. Here at DCM Plumbing and Drainage, we are just the right guys for you.

At DCM Plumbing and Drainage, we have 20 years of experience fixing all kinds of issues with toilets. We deliver high-quality plumbing services at pocket-friendly rates. We have special tools and training to provide all kinds of plumbing and drainage solutions. We are customer-friendly, and our team is dedicated to supplying a professional plumbing and drainage service throughout the Gold Coast.

Do you need help with your toilet that won’t flush or any other plumbing service? Then don’t delay. Contact us now!

Home renovations are booming, and it doesn’t look like slowing as the nation has come into historically low-interest rates, government cash incentives and people having more money to spend on their home as they’re not spending it on travel.

We’ve seen over 8 million Australians do some form of renovation to their properties in standard years, but it is safe to say the last year has been anything but standard. Data from the Australian Bureau of Statistics revealed the value of home renovation-related lending in January was up a massive 47.4 per cent compared with the same time last year.

With the HomeBuilder grant scheme due to end on March 31, building experts predict a frantic rush of even more applications before the deadline.

Experts predict interest rates will remain at rock bottom for the next three years. However, fixed rates are likely to rise before variable rates do as the longer-term bond market starts to anticipate monetary tightening a few years ahead.

With all the incentives in place, there’s never been a better time to do a home renovation, and a properly executed bathroom or kitchen renovation can add serious value to your property. However, if you overlook plumbing in your planning, your dream bathroom or kitchen could become a nightmare.

Before getting too far into your renovations, while you’re still in the planning stages, it’s a good idea to book a plumber in to check the following:

bathroom renovations


A huge consideration is where the plumbing in your bathroom is currently located and whether it will require moving to fit any new renovation plans. A plumber will check sewer lines and main drains.


If a bathroom redesign component is to move your toilet, the plumber will consider what type of toilet it is and what kind of slab or base it’s on. If it’s on a concrete slab, the concrete will require cutting and termite treatments after sewer pipework has been relocated; if it’s a wooden floor, it will require cutting and the pipework relocating underneath the house possibly.


A plumber will consider whether you need access to pipes under the house if the house is elevated or on stilts. Access to plumbing from above requires cutting the floor and relocating the new layout’s waste, then repairing the flooring.


A licenced plumber will give the correct form to the council and let you know if you need council permission on additional showers or toilets. Generally, consent isn’t required if you are not increasing the number of sanitary fittings. However, putting in a new tiled wet area shower will require approval as well as additional toilets.


Waste movement and collection is a significant component when it comes to bathrooms. A plumber can advise you on where the waste pipes are, if any cutting is involved in existing concrete to add waste pipes, and what trenches for access outside the house need to be done if necessary.


A plumber can advise on the best height of taps and fixtures and any new innovative water-saving devices like water-saving showerheads, which can help save on your water bill.

It can be tough to adjust plumbing once construction has started, so having communication with a licenced plumber before starting your project could save you in the long run. Contact us today for a consultation and information on how we can help your renovation.

It’s almost here, the day that brings families together to enjoy good company, food and fun. Christmas is a time of joy and good spirits, but it’s also a time for lots of entertaining in one home which can often lead to strain on drains resulting in blocked drains and toilets. Ensure your Christmas runs smoothly by incorporating these handy plumbing tips.


Generally, this is the time of year we have friends and family over for multiple visits and not just entertaining on Christmas Day. The festive season in Australia pretty much starts at the beginning of the school summer holidays and doesn’t finish till after Australia Day. Households have a lot more traffic coming through and a lot more kitchen and entertaining action than any other time of the year. With cooking, comes washing up and unfortunately, leftovers and food scraps tend to go down the drain rather than the bin. One of the simplest and easiest ways to prevent accidental food scrapes from going down the drain is buying an inexpensive sink strainer. Alternatively you could …


A typical Australian home will contribute to over 1000 kg of food waste to landfill every year. Food scraps also contribute to 30-40 percent of all waste generated in an average-sized home.

Unless you’re using your organic food scraps for a compost bin or fertilising your garden, rotting food scraps can cause a huge environmental problem. We often think because it’s food it will be broken down, but a more serious issue is that it creates more production of harmful greenhouse gases such as methane in landfill. Food waste deposited in landfill also potentially increases the risk of groundwater contamination and hygiene issues attracting insects and vermin. A plumber can install a new waste disposal unit in time for Christmas to help combat the excess food waste over the busy Christmas period.


If you’re hosting guests over the holiday period, showers can run more than usual. The last thing you want for your guests is to run out of hot water. Spacing out the time between people and allowing 15 minutes in between showers will allow the hot water to replenish and gives the drains time to clear. Excess hair and soap scum can quickly build up and block drains.


You’d think these days people would know not to flush anything down the toilet except for waste and toilet paper. Plumbers have seen it all, and if you’re entertaining over the summer holidays, your toilets are going to be working extra hard. As a reminder to guests, it can be a good idea to put up a simple sign in your toilet to remind people not to flush bathroom items that block toilets.

These are:

  • Flushable wipes – because they really aren’t and don’t break down as toilet paper will
  • Feminine hygiene products
  • Cleansing wipes
  • Facial pads
  • Cotton balls and swabs
  • Paper towels
  • Cigarette butts


Grease and fat are some of the biggest threats to your drain. Most people don’t realise that even scraping small amounts of oil and grease from plates and fry pans over time will build up and harden in the pipes. When fat and oil is hot, it can appear like any other liquid, and you might assume it will wash away easily with water, but once it cools, it will thicken and harden. Instead of pouring down the drain, pour the excess fat and oil from cooking into a can, or plastic container that can be put in the bin.


This expression describes the situation whereby – if too many people help to complete a task, it may not go very well. Too many people in the “kitchen” – or too many people trying to do the same task – can turn the situation into a hot mess. While it’s true for cooking in the kitchen, it can be equally true with cleaning up. With too many people all trying to help, food scraps can be dumped down the drain by accident, and other accidents and breakages can happen. It’s best to ask your guests to help clear tables but keep the washing up to one or two people. The last thing you want on Christmas day is an overflowing sink that won’t drain.


Now is the time to have a maintenance check done by a plumber to ensure your kitchen and bathroom are going to be in good order. Schedule a routine check for blocks before the silly season comes around to give you peace of mind so you can concentrate on being festive and merry with family and friends.

Contact us today to book in a maintenance check of your drains.

*At the time of publishing Covid-19 restrictions allow up to 20 visitors who may visit a household for Christmas gatherings. The total number of visitors includes adults and children. Follow the rules around gatherings, and stay safe whether you are working, visiting family and friends, or going out. For more information and updates follow the public health order.

If you’ve never fixed a leaking tap, don’t worry, you’re not alone, and it’s much easier than you might first think. A leaking tap can cause a lot of problems if not fixed quickly, including potentially damaging your home, wasting water and causing your water bill to skyrocket. The good news is that learning how to change a tap washer is all that is required in most cases to stop a tap from leaking.

If you’re unsure what a tap washer is, it’s the small disc that sits inside the tap that creates a seal to stop the water leaking. They can break down and wear out over time, but they are straightforward to replace. All you need to do once you have the old washer is go for a quick trip to the hardware store and show someone who will replace it with a new one of the correct size. But before you do this, here are a few steps on how to get to that stage first!


Locate where your main water meter is and switch it off. Most houses have it out the front of the house where the water meter is. You don’t want to mess with pipes and still have your water on.


If you don’t have a basic toolkit, it’s time to get one. For this job, you’ll need a few of the basics like spanners, pliers, screwdrivers, and a rag. If your tap is outside you can let it run to the ground but if it’s inside, grab a bucket or some old towels to mop up the excess water.


Once the main water is turned off, you’ll still have quite a bit of water in the pipes, and you’ll want to drain this out completely. If you tap is outside, let it drain onto the ground or catch it in a bucket to reuse on plants. If you’re inside let it flow through the sink till there are no drips left. The water should stop pretty quickly if your main has been turned off successfully.


Different taps will have different heads. If it’s a traditional outside tap, you’ll need to remove the spindle from the tap. This will require a spanner in most cases. If it’s wedged on hard, try using a spanner on the spindle head and one on the base to stop it moving. And loosen the spindle enough to take the head of the tap off. If it’s an inside tap, the tap might have a button that says ‘hot’ or ‘cold’ which will pop off with a screwdriver.

If you’ve got more modern-style tap, it may not even have washers inside as these are washerless, but it’s rare these will leak like older taps. These may have ball valves or ceramic discs. These usually have pivoting handles that control the water and will have an ‘O-ring’ that needs replacing rather than a washer.


Now you can take off the tap handle and head of the tap so you can have a good look inside the body of the tap. There will be a plastic of brass jumper value inside and inside this will be the washer. The washer may put straight out, or you might need tweezers to remove it.


Now you have the old washer; it’s time to take it to your hardware store and match a new one that is the correct size for your tap. If your jumper valve is undamaged, you’ll get away with just buying a new washer. Make sure you take the parts to the hardware store so they can help you buy the right parts if you’re not quite sure what to replace with.


Once back home, replace the new washer and put the jumper value back in place. Screw the tap bonnet or spindle back on and tighten it with a spanner.


Once you’ve tightened the tap completely make sure the tap is turned to the off position. Then turn the water back on at the main source. Once the main is back on, test the tap when it’s turned on and off a few times. There shouldn’t now be any leaks or drips.


If there are now no drips in the tap, you’ve done a great job, and you’ve successfully changed your tap washer.

However, if you’ve still got a leak or some drips, don’t despair! Give our friendly team at DCM plumbing a call straight away, and we will have one of our expert plumbers to your home to complete your job.

The impact of COVID-19 is wide-ranging within the building and construction industry with effects to be inevitably felt within the supply chain and safety of workers.

Many tradies have been hit by the pandemic, and it has changed the habits of a lot of industries. We know that you want to keep socially distanced as much as possible, preventing the spread of the disease, but at the same time, there are occasions when you need to call in help.

According to statistics, Australia has had more than 26000 cases of COVID-19 so far. During this time, hiring the right team of professionals trained in COVID-19 safe practices to keep your plumbing working is extremely important.


The Australian government has listed tradies as essential service providers, and this means that throughout the different stages of lockdown, you can have tradies enter your home. In Queensland, as we have very few Coronavirus cases, you can call in tradies to carry out any work you wish to have completed, and you are not just limited to emergency work. So if you have a specific problem which requires the assistance of an expert, you can currently call in a tradie to help.


If you have a problem with your water pipes, or with drainage problems, then you need to call in expert plumbers like the team at DCM Plumbing. They are allowed to help homeowners who cannot do DIY jobs, or where only a qualified professional may do the work.


Yes! However, there are some factors regarding whether you should call in a plumber to help you with your job. Firstly, if you feel unwell, or have been instructed to self-isolate, then you should try to delay the job as much as possible. Plumbing helps maintain sanitation and safety, which are essential for residents in Queensland.


When you call in a DCM Plumbing plumber, you should greet them at the door but try to remain at a safe distance to keep up with social distancing. Safety is our number one priority not just on how we conduct our work but also with the tools we use. Good workplace hygiene and cleaning practices are also critical. You can use electronic payment options rather than giving them cash to keep contact to a minimum. Our plumbers will sanitise their hands and equipment before and after completing your work. All of this will help to keep both you and them safe.


If you have a plumbing emergency which means that you cannot delay calling in a plumber to your Gold Coast home, then reach out to DCM Plumbing today. You can do this by contacting us online or by calling us on 07-5576-5305 now.

The question of the day: are flushable wipes truly safe to flush? It wasn’t that long ago that the good people of Australia were going crazy over toilet paper along with the rest of the world. The start of Covid-19 saw a time when loo paper was looking rather valuable, while some opted for other wipeable options as shelves emptied.

The problems caused by these, now used, ‘flushable’ products, however, have been going on long before the recent toilet paper panic buys of 2020. Yet, more individuals believe that the labels of such flushable products are correct and are proceeding to flush the actually-non-flushable wipes down the toilet.

First off, even if a product plainly states that it’s ‘flushable’, think twice before endangering your pricey sewage system, as well as, the environment! Secondly, it was back in 2017 that a Water UK report outlined the dangers that flushing wipes bring to sewage systems and the environment. Thirdly, just because the product says ‘flushable’ doesn’t mean it is suitable for every toilet. Every toilet is different, and when applying your common sense, you’ll be able to see that these one-size-fits-all flushable wipes do not fit every toilet type and system and therefore can’t possibly be flushable.

In this blog, we look to prove once again that the only thing that is to be flushed down your toilet is loo paper. Throughout this blog, the professional voice of the plumber is heard in attempts to convince home dwellers never to believe what’s written on a label and rather to save their toilets from problems by sticking to good old fashioned toilet paper. By the end of this blog, you’ll know how safe flushing “flushable” wipes down the drain is for your home sewage system.


According to the Washington Post, the labelling of flushable wipes as “flushable” is not false advertising – you can flush these wipes, but our question is whether you should. Tim Carter (the author), makes an excellent counterpoint regarding this statement. Various objects such as cell phones, golf balls, toys, you name it, are flushed – but, of course, doing this is highly ill-advised.


The wipes that we are looking into a little more closely are wipes that are labelled as “flushable” and “septic-safe”. When it comes to marketing, we know to take everything in with a pinch of salt. Even though these wipes do break down eventually, they take a longer amount of time to do this compared to toilet paper. Because the breakdown of this product isn’t as immediate, blockages and clogged pipes occur more frequently as a result. By flushing these wipes, you are putting your home’s plumbing at risk for serious clogs. This increases the likelihood of accumulating some hefty plumbing bills.


As mentioned, it’s a common strategy for the manufacturers of these products to make it seem like these wipes are super easy to dispose of. However, after these wipes are disposed of in this way, they can get caught up with other items that are in your sewer line at the same time. Other commonly-flushed items that contribute to backups and clogs include toilet cleaning pads, sanitary pads, dental floss, cotton swabs, paper towels and thick toilet paper.

Another reason to not flush wet wipes down the toilet is its biodegradability. Many products that are also flushed down the toilet are done so because they are labelled as ‘biodegradable’. Many consumers don’t investigate it that much but what this means is that the wipe will break down into smaller pieces. The product doesn’t entirely decompose. The consequence of this is the release of millions of microfibers into the surrounding ecosystems and the formation of fatbergs (flushed non-biodegradable solid matter that forms a mass in a sewer system).

To sum up all of the above; even if a product plainly states that it’s ‘flushable’, think twice before endangering your pricey sewage system, as well as, the environment!

For more advice, check-ins and plumbing solutions, contact DCM Plumbing & Drainage today. Stay tuned for more tips, answers, preventative measures and solutions from Gold Coast plumbing experts.

All too often, emergency repairs could be avoided altogether with a simple routine plumbing maintenance check.

It’s something most homeowners put on the low priority list, but something that is as important to your home as regular dentist checks are for your teeth. Regular professional plumbing maintenance has some significant benefits, such as increased air quality, increased lifespan of pipes, and a cheaper water bill.

Like some people, it may cross your mind, to try and fix underlying plumbing issues yourself without the cost. But most plumbing DIY jobs often lead to more significant expenses than having to get a professional plumber out to your home in the first place.

Here are 3 of our top reasons why plumbing maintenance is a benefit for your home and family


You may be thinking, how does a leaking pipe hurt my health?

When building materials or furnishings are wet for a sufficient period, mould and bacteria will often form and usually in spots you can’t see like under a sink or behind a hot water system until it’s too late. The moulds and bacteria can produce microscopic airborne particles, which has the potential to induce inflammation in the respiratory system.

According to the World Health Organization (WHO), an association between exposure to dampness or mould has a direct link to conditions such as asthma, allergic alveolitis and mould infections in susceptible individuals.

Cracked piping can cause a direct water leak, or pressure issue and can all contribute to mould and mildew that can contribute to poor indoor air quality that can cause poor health conditions. Professional plumbing maintenance will have these leaks fixed in no time, which can prevent poor health conditions and give you precious peace of mind for you and your family espanolfarm.com.


Just like going to the dentist for your regular dental exam, routine plumbing maintenance can save you from a costly plumbing emergency. Often we leave plumbing issues unattended until there is an emergency which can cost much more than simple fixes. Our professional team can inspect the pressure of your water to make sure the proper amount of pressure is not stressing your pipes. Extra strain on pipes, valves and joints not only decreases the lifespan of the system but can also save you on your water bill.

Other things to consider in your inspection can be:

  • slow draining sinks
  • noisy pipes
  • hot water repairs
  • rusty fittings
  • other general repair plumbing issues


When you think of water loss or any leak, you may dismiss it as just “a little bit of water loss”, but you’d be surprised at how much this can add up on your bill. There have been many documented cases in the media when homeowners, with an undetected leak, caused them to have a massive increase in their energy bill – sometimes of thousands of dollars.

Don’t be one of them!

The benefits above only begin to illustrate why regular plumbing maintenance is essential.

For more questions, or to schedule your plumbing maintenance with one of our service professionals around the Gold Coast call us at DCM Plumbing now!

When you have a problem with a leaking or overflowing toilet, your first instinct may be just to call a plumber to your Gold Coast home and wait until the DCM Plumbing and Drainage team arrive.

However, before you run off to call the plumber, we recommend that you take the time to do one thing that will save you time and money: turn off the water supply to your toilet.

The shut off valve

Most water sources can only be turned off at the main water valve, but the majority of Australian toilets have a shut off valve with them which will prevent water from flowing through pipes towards the toilet. This is there to allow you to isolate the toilet when you want to carry out general repairs, or in case of emergency.

Finding the valve

DCM Plumbing and Drainage plumbers have found some homeowners don’t know about this valve, or where it is located. In order to find it, you will need to locate the water pipe feeding into your cistern. This pipe can be traced back towards the wall next to the toilet usually. Although sometimes you will need to lift the lid off your toilet cistern to find it inside the cistern.

Turning off the valve

These small valves usually look like a small tap or lever, and in order to close them, you need to rotate the lever or handle clockwise. A quarter turn is often enough to stop the flow of water for a lever, but a handle may require completely closing. You may find this handle or lever very stiff, because it is rarely used, and some WD40 and a pair of pliers might be needed to help get things moving.

Can’t close the valve

If you are unable to locate the valve, or it is too stiff to move without expert equipment, you can still shut off the toilet by closing the main water shutoff valve for your propert. In units this is usually located next to a toilet or under the kitchen or laundry sink. In stand alone homes the shutoff valve is generally located at the water meter which can usually be found at the front of the property a few meters in from the kerb.

Call in the experts

If you have not managed to shut off the water supply to your toilet, then you can call a plumber in the Gold Coast area to help you. DCM Plumbing and Drainage have the necessary experience to stop the leak and fix problems with your toilet, so contact us today, using our form to send your details or calling us today on 07-5576-5305 now.

For more information on plumbing tips, read our previous blocked drains here!

Here at DCM Plumbing and Drainage, we pride ourselves on offering top notch plumbing and hot water services, not only during normal operating hours, but also in emergency cases.

Sometimes you may face a plumbing issue and it’s in the middle or the night or very early in the morning. We don’t want you to have to suffer until business opens. We want you to call us right away so we can come help. Here’s how you know you need an emergency plumber on the Gold Coast.

This is always an emergency because if there is water leaking into your home, you risk damage to your wood, flooring, furniture, walls and more. Standing water also presents health risks for you and your family. While you wait for us to get there, move as much out of the way of the water as you can so that there’s less damage and we can get to the source of the leak as soon as we arrive so we can get it stopped. If you can access your water main, turn it off so that you can stop the water while you wait for your plumber.

Good maintenance helps prevent blockages in your drains, but if you happen to experience one, it’s better not to let it go. It might not seem like an emergency, but if you wait too long to clear the blockage, you could be facing bigger issues, including backed up drains and water damage in your home.

The first thing to do in this case is not to flush the toilet or run any taps, washing machines, or dishwashers. Then give us a call so we can come figure out what’s going on. We can figure out what’s causing the water in your toilet to back up so that the proper repairs can be made. We can also help clean up the water so that your home is safe and sanitary when the issue is fixed.

Call DCM Plumbing and Drainage right away if you are ever having a plumbing emergency. We are here to help.

For more information, view our previous blog post on how to care for your pipes.

Having a reputable plumber on the Gold Coast that you can trust is important for ensuring that your plumbing system always works like it should.

Your pipes are an integral part of that system so you want to be sure they function at their best.

That’s why you need DCM Plumbing and Drainage on your side. We can help you keep yours running efficiently, but here’s what you can do yourself to keep them in optimum condition.


Higher water pressure will naturally put more wear and tear on your pipes than if you lower it a little bit.

Water pressure that is too high can lead to leaks in your pipes and the breakdown in parts in your taps, toilets, fridges and hot water units .

We can test the water pressure for you and install a pressure reducing valve if necessary


Oil and grease can lead to build up in your pipes, which can then lead to blockages and backed up drains.

Don’t even run them down a drain that uses a garbage disposal as this can still cause problems with your plumbing.

Instead, pour grease into the rubbish or into a tin and then throw it away.

You can also use a grease fighting dish washing liquid to help prevent blockages.


The only thing you should be flushing down the toilets in your home is toilet tissue and human waste.

Anything else can cause blockages and backed up systems. Even items that say they are flushable can be a problem and it’s always better to throw them in the trash instead.

Never flush baby wipes, nappies, sanitary wear, or medications down the toilet.

Clean the Pipes Regularly

This is a job that we can help you with. Even if you don’t have slow or blocked drains, a regular cleaning clears out sludge and built up debris, which can prevent future problems from occurring. This is also a good way to clean out hair, roots, mineral scale build up and grease out of your pipes. Regular maintenance is much more cost effective than waiting for a problem so let us help you create a maintenance schedule you can stick with.

For all repairs or routine maintenance call DCM Plumbing and Drainage at any time on (07) 5576 5305. We’re happy to provide free quotes.

For more plumbing information, read our previous blog on installing a pressure reducing valve.

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Get in touch today!

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