Here at DCM Plumbing and Drainage, we pride ourselves on offering top notch plumbing and hot water services, not only during normal operating hours, but also in emergency cases.

Sometimes you may face a plumbing issue and it’s in the middle or the night or very early in the morning. We don’t want you to have to suffer until business opens. We want you to call us right away so we can come help. Here’s how you know you need an emergency plumber on the Gold Coast.

BURST PIPE
This is always an emergency because if there is water leaking into your home, you risk damage to your wood, flooring, furniture, walls and more. Standing water also presents health risks for you and your family. While you wait for us to get there, move as much out of the way of the water as you can so that there’s less damage and we can get to the source of the leak as soon as we arrive so we can get it stopped. If you can access your water main, turn it off so that you can stop the water while you wait for your plumber.

BLOCKED DRAINS
Good maintenance helps prevent blockages in your drains, but if you happen to experience one, it’s better not to let it go. It might not seem like an emergency, but if you wait too long to clear the blockage, you could be facing bigger issues, including backed up drains and water damage in your home.

OVERFLOWING TOILETS
The first thing to do in this case is not to flush the toilet or run any taps, washing machines, or dishwashers. Then give us a call so we can come figure out what’s going on. We can figure out what’s causing the water in your toilet to back up so that the proper repairs can be made. We can also help clean up the water so that your home is safe and sanitary when the issue is fixed.

Call DCM Plumbing and Drainage right away if you are ever having a plumbing emergency. We are here to help.

For more information, view our previous blog post on how to care for your pipes.