Handy Hints

Leaky taps

Regular hot and cold leaky taps are usually caused by washers deteriorating and tap seatings
becoming cracked or gouged. Once a tap begins to drip, overtightening taps will eventually
lead to further deterioration of the seating. It is best to attend to these leaks as soon as
they start rather than waiting for things to get worse. It’s usually best to get the experts in
to attend to this type of leak rather than risk an emergency situation.

Flick mixer taps often leak from their internal cartridges. Our plumbers carry generic
cartridges that fit many different brands of taps and also carry good quality replacement
mixer taps for those occasions that they require a full replacement.

Blocked Toilets

A plunge can often resolve minor blockages so keep a plunger handy but if your blockage
isn’t resolved easily it’s probably time to call in the experts. It’s also worth remembering the
following – never use over the toilet pan rim fresheners as these are a common cause of
blockages as they can become unhooked and get stuck in the bend of the toilet. Usually the
toilet needs to be removed to resolve this issue. Only flush toilet paper down the toilet,
never sanitary products, nappies, make up wipes or any other non-soluble item as this is
likely to cause a blockage. Remembering this will help avoid many common causes of

Hot Water Issues

  • If your hot water has suddenly gone cold. Firstly check that your electricity supply to
    the hot water unit is still on. If it is then your thermostat or element may need to be
    replaced. This is a job for your electrician rather than a plumber.
  • Does your hot water temperature fluctuate when in use? This is a common sign that
    the tempering valve to your hot water unit is faulty and needs to be replaced. This is
    a job that should be left to a qualified plumber to complete.
  • Leaking hot water unit? You can turn your hot water unit water off by turning the
    isolation valve clockwise. If your hot water unit is over 9 years old it may be time to
    replace your hot water system with a new one. We can advise on latest standards
    and reliable brands to give you an informed choice on your next purchase.

Water Leaks

If you believe you have an underground water leak at your home, the easiest way to check
this is to refrain from using any water inside or outside your house, including washing
machines, dishwashers, toilets and taps. Then locate your water meter, which is usually at
the front left or right of your property within a few meters of the boundary in a green or
black lidded box. Lift the lid and note down the digits on the meter including any red digits
or dials. Do not use any water over the next hour and then go back and read the meter
again. If the digits have moved, then there may well be a leak. If the digits are the same as
the first reading then it is very unlikely that you have a leak. If you believe you do have a
leak we can locate it, repair it and help you complete paperwork to submit to Council to
request a rebate on any excess water consumption charges you may incur due to this leak.

Internal water leaks often come from burst flexible connectors underneath sinks and basins.
It’s worth regularly checking these pipes as rust spots can appear indicating that a burst pipe
may well not be far away.

Emergency Burst Pipes

If a visible burst pipe has happened at your property it’s important to get the water turned
off as soon as possible. Locate your water mains isolation valve which is usually at the front
of the property in the green or black lidded water meter box. Open the lid and turn the
isolation tap clockwise until it won’t turn any further (usually only a quarter turn). If you live
in a unit, the isolation valve may well be under a sink or vanity or next to a toilet. If it’s your
hot water that’s leaking, you can isolate just your hot supply by turning off the isolation tap
next to your hot water unit. Once the water has been turned off it’s time to call in the
experts to carry out the repairs.

Smelly drains

If your bathroom seems to suffer with sewer smells every once in a while but doesn’t show
signs of any blockages, you may benefit from fitting a device in your floor waste that
prevents sewer smells from travelling back up into the room. We use and recommend
Gratemates for this job – click here to download the GrateMate information Sheet.

For complete peace of mind and fast, courteous service, call DCM Plumbing on 5576 5305.