Name: DCM Plumbing
Brand: DCM Plumbing
SKU: plumbing
Rating: 5 (1286 reviews)

DCM Plumbing are family run team of professional plumbers. Our team is dedicated to supplying a professional plumbing and drainage service throughout the Gold Coast. We have been servicing residential and commercial properties since 2002 within Burleigh Heads and throughout the Gold Coast region.

Google Rating

5.0

Based on 1286 reviews

DCM Plumbing & Drainage Pty Ltd

5.0

review us on See all reviews

scott cowden

1728449807

We are very happy with the professional work done by Jackson McIntosh from DCM Plumbing. He was friendly and courteous and did a fantastic job. Would highly recommend him for your next plumbing project.

David Kerslake

1728358453

Quick, efficient and professional, thanks Christian

Eve Severiny

1728006621

Jimmy was efficient, explained every step and was very polite. Would request again. Thank you.

natalie worrall

1727929083

Had an amazing experience today did an excellent job explained everything along the way.Any tricky situations all done perfectly would definitely recommend. Thanks so much

Holly Redstone

1727858583

Job was done quickly and thoroughly. Jackson was friendly and professional.

Sheila Forsythe

1727419937

Very impressed with DCM, Jackson did a great job. I will definitely call on them again. Many thanks.

Neil Kearsley

1727390342

Reason for having DCM plumbingTo repair a mains water leak under stairs & concrete path wayKC re-directed the pipe mains, up to his waste in mud did a great job & a credit to his employerTait an apprentice came later for morale support & extra muscle as well as cleaning up, boys did great,Would recommend this company base on the boys professionalismCheersNeil

Warren Lazarides

1727346772

Friendly staff. Did a really good job at a price I could afford

Zoe Pepyat

1727304339

Jackson was very knowledgeable, efficient and very friendly and easy to deal with. Thank you!

Lauren Garrahy

1727302936

Always reliable, prompt, polite and get the job done. I would recommend to anyone needing a plumber on the coast.

Lili Ding

1727235939

Mauricio Lauffer

1727055975

KC was awesome! Went straight to the problem and fixed it. The whole service, from booking to getting it done, was great!

FINEPRINTCO Southport

1726811798

Leona Turnor

1726808943

Prompt, efficient, good pricing.

Jonah Menzies

1726805349

Was great. Jimmy made sure the entire house was up to scratch and any minor problems were taken care of as well as the primary job they were there for.

Di Dawbin

1726789438

Excellent service. We were advised by email and txt message of whom would be attending with a picture of repair person. Jackson arrived on time and fixed our issues. Second time we have used this firm and will continue to do so. Very happy with the service provided.

Maria Stewart

1726708743

Very excellent. Well done job.

Rob Mac

1726700537

Jimmy was awesome. He showed up at late notice, and went out of his way by picking up the kitchen tap I had bought online from Reece Plumbing, and then returned first thing the next day to install it. Great service.

Caroline Graham

1726700223

Couldn’t be happier with the service - the booking system was great, Logan was reliable, communicative, on time and really helpful - plus got the job (Backflow Prevention Testing) done well. Would highly recommend!

Neil Beck

1726638644

Jackson did an excellent job. Installed new vanity and toilet and capped unused pipes. Upfront and honest about costs. Highly recommend.

Jessica Lane

1726635476

Christian Perry

1726632504

Jackson was awesome. I called at 9am due to a leak in my mains water and Jackson was here by 1030. Completed the job quickly and cleaned up after himself. Thanks for your help!

David Kutty

1726545304

Jackson was very talented and did an awesome job in replacing the hot water heater tank and testing all pressures in all the taps and replacing 2 Toilets

Nush Kingi

1726542531

Arrived ahead of time. Clean, tidy and efficient. Easy to communicate with. Definitely recommend.

Jodie Nelson

1726541105

Very professional and friendly Will definitely use again

Julie Hasenkam

1726457618

Great service. Christian arrived within an hour and half of my phone call about a blocked sewerage pipe and had the problem fixed in under an hour. Friendly and efficient service. I will definitely be using them again for any plumbing problems. Thank you DCM.

Stephen Hoskin

1726446199

What an honest company and Jimmy was professional and communicative when he came out to do the job. We had a plumbing emergency and Karlene? Over the phone talked us through the options and gave us very honest and knowledgeable advice. So different to a few other companies we called who were just offering a very expensive call out fee because it was 4pm on a Friday. Can highly recommend!

Stuart

1726444304

Lorraine Baker

1726201540

KC from DCM did a thorough job and located shower leak promptly. Would recommend!

Les Richardson

1726195693

Very PROFFESIONAL and thorough.

Jina Ri

1726103741

Ksea came to inspect noises in the pipes and I got to know the cause of them. He was communicative, investigated the issue with professionalism and gave me helpful tips as well as a quote. Thank you.

Ivan Kelsall

1726009633

Top service price quoted before job started

Peggy Wang

1725934589

Michael Love

1725854144

Called at 10:28am as I was told I had a blocked pipe. Arrived on site just after 11:30am. Checked pipe with camera and pressure to find that there was no blockage.Fantastic service and will use them again.

Glen Thornton

1725848365

The experience with this company was 5 star from the initial contact with Meredith, right up to the subsequent helpful solution by Christian, highly recommended.

MrMacca49

1725661589

Great service by Jackson. Sorted the blockage out efficiently!

Marty Sultmann

1725588294

Woke up to a leaking tap and flexi hose. DCM response was so quick and everything was replaced and fixed that morning. Jimmy came out and was very polite and professional. Good job.

Joanne Christy

1725441269

I like how professional and considerate the company treats the customer. The tradespeople they send to do the job are excellent.

Carlee M

1725430202

Very pleased with jobs done. Jackson replaced hot water system, shower taps and outside taps. He’s done a great job for me today.

Tyler Davey

1725416835

Great job from everyone involved at the business. Made it very easy for us doing a renovation. Communicated well on how to do things. Special thanks to Jackson and all the boys involved, done a great job on the tools. 🤙🏼

Mikaela Vu

1725274943

I would have thought to let it go after the first rocky start and poor workmanship, but after today I think you deserve to get this 1 star review.The first quote - they were on time, quick quote turnaround, and appeared to be decent pricing. But that's probably where all the good thing ended there.Communication is horrible. You got the first plumber (Logan) then your job was palmed off to the next (Jackson) without letting you know that Jackson would be your plumber moving forward. So you were left to communicate with Jackson through Logan.Jackson said our concrete cutting & refilling for the new bathroom layout would only take Wed Thu Fri. So we had booked in other tradies accordingly (tilers, termiproof, etc). Then here came Friday afternoon you came back to see that the concrete digging had not yet even been completed. We tried to ask Logan (because we dont have contact for Jackson & thought he was the person in charge for our project) but got no response. I was left to try to reach out to termite proof company to reschedule the Monday booking because they charge a fee for cancelling within 24 hours. Tiler was also got to reschedule for a week later. The plumber then took another 2 days to complete the concrete. Termite proof company came out next day and said it was a terrible job in which the plumber didnt leave any gap around the pipes for termite proof and they left the site very dirty. To save time, my builder has to tidy up and fix the concrete part so termiproof can be installed - of course we got to pay extra bill to builder to fix the plumber's poor job and for the termite proof company to come back twice.The builder discussed with plumber for final fit out date on the site. Then the day before the fitout date, he got a call from Jackson that no one can be on our site tomorrow for fitout. I rang the head office and the lady just refused that no booking was made and no communication from our end or their plumber to their head office. So now we are left to find another plumber to finish off the fitout because DCM will be unavailable to do anything for another week.If you want quality plumbing job done in a timely manner, just don't go through them as it is not worth it. The receptionist also said they can't tell you when a job can be done either, they will just take their own time, and if anything happened, it will never be DCM's fault - they never want to hear about your complaint.Today after the fitout was completed, we found out that we only have hot water in the bathroom & toilet. No hot water in kitchen or laundry. Apparently DCM had made mistakes when rewiring the pipes, and the only way to fix this issue is to get back into the wall! Called the office again and same receptionist kept saying all senior plumbers (including the owner) are out of town and in an area without phone reception? So I need to put my issue in an email to send to her, and someone will call me back tomorrow? While you have all your other tradies on site, halting their work to wait to see whether whatever the fitout has to be undone for these plumber to get back into the wall to fix their problem, you want an urgent answer, not to wait till the next day!!! Hung up with her, rang Logan and he answered right away. He identified the issue via photos recorded for our job from Jackson and show up in 15-20 mins (not that far away in a remote area as the receptionist has said). Lucky for us that there only the laundry cuboard wall had to come down and not the tiled walls. However it still left our cuboard skirting look broken. Extremely unhappy!Never hire this company again and will not recommend them to anyone

Sandra Dallimore

1725127153

Angus and Jimmy were a delight to deal with. They came to unblock my sink and did a complete check up of all the plumbing in the place I'd just moved into, and replaced worn out hoses, and removed an old insinkerator. They were lovely to deal with, professional and thorough. The lady in the office was also professional and super helpful. Highly recommend their services.

Kok Siong Tan

1724819168

Plumber Christian Sloper from DCM plumbling did a excellent job in fixing all plumbling issues at our property.. He is well manner, reliable, know his work well and very professional.

Andrew Prenzler

1724804833

Excellent work and customer service from Angus the plumber and the admin team at DCM to fix some very faulty taps at my home. I can now highly recommend DCM Plumbing and Drainage and I would definitely call them again. Many thanks.

peter Bucci

1724735786

DCM very professional on time very reliable & good tradesmen

Trevor Coleman

1724711886

Denise Scott

1724456641

Christian was very helpful and completed the job quickly.

Steve Richardson

1724407030

Logan and Billy did a great job and explained to me what they were doing every step of the way. Meredith was a pleasure to deal with and DCM were the only company that got back to me when I left a message. Meredith, Logon and Billy, 5 Stars! More than happy to recommend DCM. Steve

Mark Adams

1724391166

Very happy with the experience. polite and professional staff. turned up in the time window agreed. and completed the job professionally.

Nick Barry

1724280891

Great service,On time, professional, clean and had all required parts on hand.Easy on spot payment.Happy with my choice of plumber support.Nick

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