Super Simple

Our Process

We make it super simple to book a plumber with DCM. Take a look at our easy process below

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Need a Plumber? Get In Touch With Us
Customer Enquiry

You call or email us with a general enquiry, a problem or an emergency

Book the Job

We book your job for a time that’s convenient for you, giving you a two hour window for our arrival (which we are never late for!)

Job Confirmation

You receive a booking confirmation via SMS or email which features information about the plumber we have chosen for your job including a photo of them so you can put a face to the name

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We Send A Reminder

We send out an appointment reminder by SMS before your appointment to make sure everything is still good to go

Plumber On The Way

Your plumber calls you within 30 minutes of their arrival to confirm they are on their way


When your plumber arrives, they introduce themselves and put on their CleanBoots to inspect your plumbing issue

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Free Safety Check

Your plumber conducts a FREE Plumbing Safety Check of your property

Options for Repair

Your plumber presents you with options for repairs and an upfront price to carry out those repairs

We Get to Work

You approve the work to be done and your plumber expertly carries out your repairs and ensures your property is left clean and tidy

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You pay when your job is complete! We conveniently accept payment by cash, credit card or debit card

Book One of our plumbers today

Don’t hesitate to get in touch with our helpful team


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Need our help?
Get in touch today!

We would love to hear from you and be able to fix your plumbing and drainage problems. Please fill out the form and we will get back to you shortly to book an appointment!

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