Reliable 24/7 Plumbers on the Gold Coast: Trusted Experts

What sets us apart from other Gold Coast plumbers is our commitment to customer satisfaction. We’re a family-run business that offers upfront pricing, we take pride in providing friendly and reliable plumbing services.

We have over 40 years of experience in the plumbing industry and are dedicated to providing our customers with the highest quality service. DCM Plumbing is thrilled to also provide fast and reliable same-day service with a $0 call-out fee*.

*We don’t charge call out fees. We assess the plumbing issue and give an upfront price to fix it. If you decide not to proceed with the repairs, a diagnostic fee will apply.

Prices for a new hot water system start from $1350. We can install any brand of hot water system, however we usually recommend Aquamax. These units come with a 10-year cylinder warranty. We also repair and service electric, gas, solar, and heat pump systems from all major brands, including Rheem, Rinnai, Dux, Bosch, and Thermann, so if a like-for-like repair isn’t viable, we can talk you through replacement options that suit your home and budget. When a new unit is installed it has to be brought up to current AS3500 plumbing standards, we take care of all of that for you.

If your current unit is cutting out, fluctuating in temperature, or leaking, hot water repairs are often the more cost-effective option, and we’ll explain whether a repair or a full replacement makes better long-term sense for your household or business before recommending either. A unit nearing the end of its working life is usually better off replaced outright rather than repaired repeatedly, since ongoing repairs on an old tank can end up costing more over time than one replacement. Booking a regular hot water system service can catch early wear and reduce the chance of a surprise breakdown, and if you’re without hot water right now, we treat it as an emergency hot water repair so your household or business isn’t left waiting.

If your water temperature fluctuates when in use, this is a common sign that the tempering valve to your unit is faulty and needs to be replaced. Regular maintenance of hot water systems can extend their lifespan and improve efficiency. If you lose hot water suddenly, it can be treated as an emergency repair, particularly for families or businesses that need hot water to keep a property or business running smoothly.

Yes, we are available 24 hours a day for emergencies, not for convenience (we won’t come out for a drippy tap at midnight!).

Emergencies can include:

• Burst pipes
• Major flooding
• Sewer leaks
• Serious water leaks
• Urgent gas-related issues

Water leaks can cause rapid damage if left unattended and may create health and safety risks, especially if water reaches electrical areas or leads to mould. If you’ve had a significant leak, it’s generally best to contact a plumber and your insurance provider as soon as possible so you can document what happened and minimise further damage. A burst pipe can escalate quickly, so isolating the water supply early is one of the best first steps.

Blocked stormwater drains can also trigger flooding during heavy rain and can become more disruptive than a standard sewer blockage. If you’re ever unsure whether it’s an emergency, early action is usually the safest move, and it helps prevent avoidable damage and costly repairs. As a basic precaution, make sure you know where your main shut-off valve is so you can isolate the water supply quickly if needed.

Yes, if you have a problem with blocked drains, we are your local drainage specialists.

For stubborn blockages, we can use high-pressure drain cleaning equipment to clear build-up, debris, and other obstructions. When we need a clearer picture of what’s happening inside the line, CCTV drain cameras can help locate the blockage from above ground, reducing guesswork and helping us target the right fix faster.

Blocked drains can pose a health hazard, and stormwater drains can overflow quickly in heavy rain, so it’s best to book a reliable plumber early.

Stormwater blockages can also lead to flooding if they aren’t addressed, especially during storms. To reduce the chance of future clogs, simple habits like keeping gutters and downpipes clear, can make a big difference.

Yes, we can help with leaking taps, leaking pipes, and suspected hidden leaks. Even a small drip can increase your water bills over time, and unattended leaks can cause water damage that becomes far more costly than the repair itself. Because water leaks are also a common reason homeowners need to lodge insurance claims, it’s a good idea to act early and document the issue if the leak is significant. If you’ve got a leaky tap, we can repair or replace worn parts quickly and recommend routine maintenance to help prevent repeat plumbing problems.

If you suspect a hidden leak, one simple check is your water meter, if it changes when all taps and water-using appliances are off, that can indicate a leak. As part of preventative maintenance, it’s also wise to keep an eye on flexible rubber pipe connectors (often under sinks and basins) and replace them periodically to reduce the risk of unexpected failures.

Yes. We support commercial properties with commercial plumbing for offices, retail, and strata, and we can assist with industrial plumbing services where appropriate.

Our experienced team keeps plumbing systems safe and compliant so your business running smoothly isn’t interrupted by avoidable plumbing issues. Standard commercial site hours are 7am to 5pm Monday to Friday, and for retail, hospitality, and food service sites where weekday daytime work would disrupt trading, we can negotiate other times, including weekends, where the scope and resourcing allow. We’re also on call 24/7 for genuine onsite emergencies, so a burst pipe or a backed-up drain outside trading hours can be triaged by phone and attended quickly. Tell us how your site operates when you call and we’ll work out the cleanest schedule for the job.

Yes, we can help with stormwater drains. If you notice overflowing gutters, pooling water, or slow stormwater drainage, book an inspection early to avoid costly repairs.

All of our plumbers:

• Provide a respectful and friendly service
• Are family owned and operated
• Clean and courteous
• Fully licensed and qualified
• Reliable and trusted
• Available 24/7 for emergencies
• $0 call-out fee*
• We offer free drain camera inspections (only when combined with a paid drain jetting service – worth $497)
• Free plumbing health checks

We understand that finding a reliable and trustworthy plumber on the Gold Coast can be tough. We also know that once you’ve found a good one, you’ll never want to let them go. That’s why our team will go the extra mile to ensure you have the best plumbing service possible.

*We don’t charge call out fees. We assess the plumbing issue and give an upfront price to fix it. If you decide not to proceed with the repairs, a diagnostic fee will apply.

At DCM Plumbing, you can expect plumbing services that are reliable, affordable, and of the highest quality. Our fully qualified and licensed  plumbers are experienced in all aspects of plumbing maintenance and can help you with any issue, big or small. For strata and property management, our plumbers provide clear reporting and fast scheduling. Our gas fitting is completed by fully licensed gas fitters for safe compliance, and we can advise on safe isolation steps if you suspect gas leaks.

We also do bathroom renovation plumbing work where required, and advice on plumbing needs and work that will last. No matter if it’s a drippy tap, a running toilet, noisy pipes, or a suspected leak, we can carry out plumbing repairs to maintain your home in tip-top condition.

We also complete all plumbing and drainage work for new home builds and renovations. You can view some of our past projects like this complete bathroom renovation, or the work we completed for this new home on 7 Twelfth Avenue, Palm Beach.

We offer a $0 call-out fee*. We are dedicated to supplying a professional, cost-effective, and time-efficient plumbing and drainage service throughout the Gold Coast. Our expert plumbers are available 24/7 to ensure any emergency can be fixed.

We have been servicing residential and commercial properties since 2002 within Burleigh Heads and throughout the Gold Coast region. If you need an experience plumber on the Gold Coast, contact us today.

*We don’t charge call out fees. We assess the plumbing issue and give an upfront price to fix it. If you decide not to proceed with the repairs, a diagnostic fee will apply.

Our office is based in Burleigh Heads, but we service the entire Gold Coast from north to south.

Tips for Choosing a Local Plumber?

Here’s what’s worth checking before you book a plumber on the Gold Coast:

● Check recent reviews: Look at Google and Facebook feedback from the last 6-12
months, that gives the clearest picture of current service standards.
● Favour local experience: A local plumber is more familiar with regional conditions,
including coastal corrosion, and can navigate local requirements more smoothly.
● Verify the licence: In Queensland, plumbers must hold a valid QBCC licence to legally
perform regulated plumbing and drainage work, so it’s worth checking licence details on
the QBCC register before booking.
● Get a written, fixed-price quote: Avoid vague estimates, and be cautious of unusually
low quotes, they can sometimes signal lower-quality parts or essential steps being left
out, which may cost more in the long run.
● Ask about a workmanship guarantee: A reputable plumbing team backs their work,
which is why many professional plumbers provide a workmanship guarantee covering
labour and, where applicable, materials for a set period.
● Confirm insurance cover: Appropriate Public Liability Insurance should be in place to
help protect your property in the unlikely event of accidental damage.
● Look for a well-stocked plumber: A well-prepared plumber keeps their vehicle stocked
so common issues can be resolved on the spot without unnecessary delays.

Choosing a reliable plumber with fixed, upfront pricing helps avoid surprises and supports longterm customer satisfaction.